At Montgomery we make all our duffles ourselves- to the highest possible standards, and we pass on savings to you when you buy direct.
Years ago we sold our duffle coats the traditional way- we used agents and distributors to sell our goods on to retailers. To cover their costs retailers add a margin- often this is the largest part of the final price- but now we have cut out the retailer altogether and in doing we can offer you a saving of typically £100 on the prices retailers would charge for our duffle coats, or any similar British made duffle coat.
We are so confident that what we do is the best you can buy we offer an absolute no quibble guarantee- if you are not satisfied you get a full refund of your purchase price. Still not sure- check out our testimonials- they are all real, and none are removed where we may have slipped up.
What we mean by Free Shipping and Free Returns:
So long as you buy in your local currency- US Dollars for the United States and Euros for any of the European states in the Eurogroup we will ship your purchases to you- completely free of charge, Similarly if you are, for any reason, not satisfied with your purchase, or maybe you want to change the colour or size, or to a different style, simply follow the instructions that come with your purchase.
These will tell you how to return the goods without it costing you anything.
In the USA goods are returned to our depot in New Jersey, and in Europe they are returned to our offices here in Leicester, England. We are available on the phone, UK time, between 9am and 5 pm- or you can use live chat to talk to us at the same time. Or if you prefer send us an e mail. Our aim is to guarantee your total satisfaction.
If you are in a non-Euro country within Europe, or outside of the USA, please call, live chat, or e mail us and we will tell you how we can help.